Patients with Insurance:
Payment is due at the time of service. We will gladly submit a claim for services to your insurance carrier for the total charges. Please verify your benefits with your insurance company if you plan on using insurance so that you are aware of your co-insurance amount, benefits remaining, or to determine if you have a remaining deductible.
The **estimate** of your portion due the day of service may be based on information provided to us by your insurance carrier. The estimate provided for services MAY NOT be a final total due by you. If your insurance carrier does not pay their estimated portion (for any reason) you will be responsible for the entire balance due upon receipt of your statement from us.
In the event we do not accept assignment of benefits, we require payment in full by you. If your insurance company has not paid your account in full within 30 days, the balance will be your responsibility. Some or perhaps all of the services provided may be “non-covered” or are not considered “reasonable and customary” under your dental plan. These services are then your responsibility.
For more information: https://www.hopkintonendo.com/patient-information/dental-insurance/
The fee for your endodontic treatment will be based on several factors:
- the location of the tooth or teeth,
- the nature and complexity of the procedure, and
- type of treatment: trauma, surgery, re-treatment vs initial
- root canal treatment.
During your consultation or first appointment, we will discuss different treatment options and provide you information regarding your treatment plan, as well as the duration and number of visits your treatment will require. We will also review your insurance benefits (if applicable) and provide you our best possible estimate of your insurance coverage and responsibility. Please bring your insurance card or information with you.
Our fees are based on the excellent care, highest quality treatment and personalized service we provide for you. So that we can provide all of our patients with the high-level of care that they deserve, payment is expected on the day of treatment.
To help you plan, we will discuss the probable number of visits, their length, and the fees involved at your first visit often over the phone, in advance, when possible, or at your first appointment. We accept cash, checks or credit card (Visa, Master Card, and Discover) payments. If you have a medical spending plan through your employer, we will submit documentation of your treatment and payment so you will be reimbursed in accordance with the terms of your plan. Or, if your plan doesn’t require documentation, we also accept Flex Health Savings Account (HSA) Cards that function as Debit Cards.
Minors – Patients under the age of 18
A legal guardian must accompany the minor to his or her appointment and be present in the office during the appointment. It will be the legal guardian’s responsibility to pay for the procedure at that visit.
Cancellation Policy
Please allow us to schedule your appointment carefully as any appointment cancelled without 2 complete business days’ advance noticeaffects our schedule greatly as the time is solely reserved for you. Cancellation without adequate notice makes it difficult for us to meet the needs of other patients. Similarly, late arrivals can create scheduling challenges for other patients.
Please notify us ASAP if you are going to be late. This notice allows our team to offer your reserved time to another patient. Text/voice messages left are also welcome with advance notice. A fee of $40-$75 or more depending on the time we reserved for you, will be charged for cancelled or failed appointments with less than 48 hours notice.